www.mataka
www.mataka
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This app is available for your device
www.mataka
This app is available for your device
Contact
+91 8322124807
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the www.mataka?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the one-time password to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, ensure a strong internet connection is available. Wait for a stable signal and then click "send OTP" again if necessary. If the OTP doesn't arrive after the allotted time, contact the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, send your updated KYC details to the customer support via email to facilitate a smooth account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version and try logging in again to access the updated app. This should allow you to play the app smoothly.
Q1: What is the minimum withdrawal amount in the www.mataka?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for the money earned from gaming, not bonus amounts. This means users can claim their winnings, but not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all required KYC details within the app. This includes saving your Aadhar card, UPI, and bank details for verification purposes.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process in 30 minutes to 3 hours. However, occasional delays in payments may cause users to wait up to 24 hours. This delay can impact the overall completion time beyond the expected 3-hour window.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history. If your withdrawal request is failing, don't worry, as the money will be added to your wallet account within 24 hours. If it still doesn't happen, contact their care centre for assistance.
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